Why we collect personal data and how we use it
Generally, we collect information from you when you decide to interact with us. This could be via the website, when you register your details or through feedback on our products or services. We only collect information that’s necessary to carry out our business or to provide the particular service you’ve requested and to keep you informed. This data will only be used to provide a better customer service and will not be passed on to third parties without your permission.
How we protect your information
We adopt robust and appropriate technologies and policies, so the information we have about you is protected from unauthorised access and improper use. Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible. Access to personal data is controlled through restricted access rights on the server and any hard copy (printed) data is kept in locked cabinets with restricted access. All data is encrypted before backup.
Your rights to access your information
We follow the rules and regulations of the General Data Protection Regulations (GDPR). Under GDPR you have the right to be informed about your data, to have access to your data, to request that inaccurate data be corrected, to request data held about you be deleted and to object to processing of your data. You also have the right to data portability. For more information please go to https://ico.org.uk/
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